Job Description
Kuala Lumpur, Malaysia
Full Time
Platform Delivery
Responsibilities -
- Lead enterprise level projects that involve customized solutions, integrations, coordination with multiple teams at the customer side and internally.
- Responsible for all the activities with taking over the lead from the Sales person on the project until successful Go-live.
- Map the customer requirements and solution provided by the Solution Architect in order to ensure the requirements and expectations are matching
- Manage the complete project from initiation to successful delivery
- Responsible for the daily management through the life cycle of the program and close coordination with the customer
- Follow the Project Management Office processes for initiation, planning, execution, monitoring and control and reporting.
- Works as a bridge between multiple internal teams and Customer side stakeholders from different functions/ teams/ departments
- Clear, Timely and Crisp communication with customer
- Plan the overall project and monitor progress to make sure that milestones are being met across various small and big activities
- Manage the risks and issues that might and do arise over the course of the project life cycle, as well as take measures to correct them when they occur.
- Make sure the deliverables are aligned across the teams internally and with customer side
- Not involved in the software development responsibility, but works closely with the Director of Software Development, Solution Architects, Implementation Teams and Sales team member responsible for the account sale
- Responsible for the Successful Go-Live of the Project and handover to Support Team
What we are looking for:
- Minimum 3 years experience in Supply Chain
- Experience in e-commerce, warehouse management will be an added advantage
- Experience in SaaS products implementations
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