Job Description
  • Pune, India

  • Full Time

  • Platform Delivery

Job Overview:

Highly organized, Highly motivated, Innovative, performance-driven executive with rich experience in product and project management, and technical project leadership. A hands-on, dynamic leader with over 15 years’ experience in Information Technology and over 10 years of experience guiding and motivating cross-functional teams. Highly creative with strong technical expertise and international business acumen. Proven record of identifying and implementing process improvements to improve revenue and customer satisfaction.

Reports to: The Head of Project Management will report to the Director, Platform Delivery.

Responsibilities and Duties:

  •  Project Management Leadership

○      Providing management, leadership, and strategic vision for the Project Management team

○      Coordinating with Senior leadership to create and update processes and governance to ensure effective project management.

○      Directing the activities of the Project Management Team and managing team members allocations across projects and products.

○      Mentoring Project Managers to deliver successful project and product deliveries

○      Working closely with various teams (Sales, Customer Success, Engineering, Quality & Testing, Implementation & Training, Business Analysis, Architecture, Customer Care etc.) to improve end to end processes and efficient projects deliveries

○      Accountability for all phases for all projects and product deliveries

○      Escalation point for internal and external stakeholders

○      Change Requests management

  •  Projects reporting and monitoring

○      Timely and accurate reporting of all projects to internal and external stakeholders

○      Department reports for all the projects, allocations, services and subscription revenue, challenges, risks and issues

○      Improved and measurable execution and monitoring of projects

  •  Staff Management, Professional Development and Team Building

○      Creating a work atmosphere conducive to professional growth and development

○      Promoting accountability by conducting staff annual performance reviews with direct supervisees, and ensuring that all staff members are effectively using the performance.

○      Mentoring and training Project Managers for optimal team dynamics and individual career growth

○      Providing a pivotal communication, escalation, and negotiation point to the team.

 Qualifications and experience:

  • Degree in Engineering. MBA is an added advantage
  • 15-17 yrs experience in Information Technology
  • At least 10 years' of relevant experience in IT project and program management, and business relationship management for large scale projects
  • 3 yrs experience in Consulting
  • PMP/PgMP certification


  • Expertise in strategic planning, programme and portfolio management
  • Waterfall and Agile methodologies
  • Excellent communication skills across all levels. Strong interpersonal skills and ability to influence different stakeholders
  • Ability to work with teams in different geographies
  • Experience in Supply Chain is a must
  • Experience in eCommerce and Logistics is desired
  • Analytical and problem-solving skills
  • Working understanding of Agile/Scrum (certification is preferred but not required)

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