Job Description
  • Thailand

  • Full Time

  • Platform Delivery

Overview:

Managing Project and Product deliveries as per the PMO processes. Managing the projects from kick-off to Go-live. Weekly reporting of project status to internal and external stakeholders. Single point of contact for customers.

Responsibilities:

  • Lead enterprise level projects that involve customized solutions, integrations, coordination with multiple teams at the customer side and internally.
  • Responsible for all the activities with taking over the lead from the Sales team on the project until successful Go-live. 
  • Map the customer requirements and solution provided by the Solution Architect in order to ensure the requirements and expectations are matching
  • Manage the complete project from initiation to successful delivery
  • Responsible for the daily management through the life cycle of the program and close coordination with the customer
  • Follow the Project Management Office processes for initiation, planning, execution, monitoring and control and reporting.
  • Works as a bridge between multiple internal teams and Customer side stakeholders from different functions/ teams/ departments
  • Clear, Timely and Crisp communication with customer
  • Plan the overall project and monitor progress to make sure that milestones are being met across various small and big activities
  • Manage the risks and issues that might and do arise over the course of the project life cycle, as well as take measures to correct them when they occur.
  • Make sure the deliverables are aligned across the teams internally and with customer side
  • Not involved in the software development responsibility, but works closely with the Director of Software Development, Solution Architects, Implementation Teams and Sales team member responsible for the account sale
  • Responsible for the Successful Go-Live of the Project and handover to Support Team

Skills:

  • Excellent written and verbal communication
  • Proficient with English and Thai languages
  • Understand customer lifecycle and behavior
  • Ability to work with teams in different geographies
  • Experience in Supply Chain is a must
  • Experience in eCommerce and Logistics domain is desired
  • Ability to clearly communicate internally and externally
  • Analytical and problem-solving skills

Experience Required:

  • 10 yrs experience in Information Technology
  • 3 years’ experience in Supply Chain


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