Job Description

• Jakarta, Indonesia

• Full Time

• Platform Delivery

Overview:

Managing Project and Product deliveries as per the PMO processes. Managing the projects from kick-off to Go-live. Weekly reporting of project status to internal and external stakeholders. Single point of contact for customers.

Responsibilities:

• Lead enterprise level projects that involve customized solutions, integrations, coordination with multiple teams at the customer side and internally.
• Responsible for all the activities with taking over the lead from the Sales team on the project until successful Go-live. 
• Map the customer requirements and solution provided by the Solution Architect in order to ensure the requirements and expectations are matching
• Manage the complete project from initiation to successful delivery
• Responsible for the daily management through the life cycle of the program and close coordination with the customer
• Follow the Project Management Office processes for initiation, planning, execution, monitoring and control and reporting.
• Works as a bridge between multiple internal teams and Customer side stakeholders from different functions/ teams/ departments
• Clear, Timely and Crisp communication with customer
• Plan the overall project and monitor progress to make sure that milestones are being met across various small and big activities
• Manage the risks and issues that might and do arise over the course of the project life cycle, as well as take measures to correct them when they occur.
• Make sure the deliverables are aligned across the teams internally and with customer side
• Not involved in the software development responsibility, but works closely with the Director of Software Development, Solution Architects, Implementation Teams and Sales team member responsible for the account sale
• Responsible for the Successful Go-Live of the Project and handover to Support Team

Skills:

• Excellent written and verbal communication
• Proficient with English and Indonesian Bhasha
• Understand customer lifecycle and behavior
• Ability to work with teams in different geographies
• Experience in Supply Chain is a must
• Experience in eCommerce and Logistics domain is desired
• Ability to clearly communicate internally and externally
• Analytical and problem-solving skills

Experience Required:

• 10 yrs experience in Information Technology
• 3 years’ experience in Supply Chain