Job Description
  • Pune, India

  • Full Time

  • Product Management

Anchanto is a Global Enterprise SaaS Product company that enables enterprises and partners to grow and manage their end-to-end eCommerce and Logistics operations through its world class Cloud and AI products and services

We are currently seeking an experienced Solutions Consultant to understand the customers necessities and shape the requirements in order to meet business needs. Solutions Consultant is an intermediate-level position responsible for liaising between client and its business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Engineering team.

Who are you?/What we are looking for:

  • Overall experience of 8+ years with 3-5 years of relevant experience in supply chain operations, logistics and processes/e-commerce/Enterprise SaaS based companies
  • A Desire to work in a high growth and rapidly changing environment
  • Thorough understanding of APIs to lead technical discussions with clients/3rd party technical teams on areas such as API feasibility checks, data exchange formats, with the ability to get down to JSON/XML level definition as and when needed
  • Ability to prepare Solution Design Document capturing data flow diagrams, source vs destination systems API parameter mapping for integrations (such as ERP, CRM, POS, DMS, Marketplace, webstore, carrier etc) and enhancements/Change Requests for each project
  • Quantify business requests based on the efforts, time and cost and provide the most efficient solution to the customers and internal stakeholders
  • Ability to prepare technical solution overview, define technical task list (WBS) along with associated effort estimations for the project scope signed off in BRD for each project
  • Ability to Perform gap analysis and suggest solutions in case of scope creep/out of contract obligations
  • Ability to self-manage time, prioritize tasks and manage projects with minimal supervision
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Knowledge of applicable business systems and industry standards
  • Proven analytical, data analysis, organization, and presentation skills
  • Demonstrated ability to manage a diverse project portfolio spanning multiple industry verticals
  • Consistently passionate for research, ideation, and exploration with understanding of business analysis procedures and concepts
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
  • Must have excellent communication skills to manage client management and customer experience
  • Must solve customers’ technical issues and development requests as they arise
  • Must be able to understand the client's problems and suggest solutions within the possibility of the scope of the product
  • Must possess the skills to suggest Non-functional requirements that the tool should have
  • Must continually work with the core development team and research emerging technologies to propose newer integrations and migrations for Anchanto

What you will do?/Responsibilities:

  • Work in a customer facing role with diverse business and technical stakeholders to understand client business objectives, pain points, expectations regarding platform use cases and functionalities
  • Work closely with various stakeholders and cross functional teams to Identify potential product ideas/improvements based on customer/market specific needs and feedback; and prioritize them to meet the client business needs
  • Understand technical concepts well such as SOA, real-time vs batch integration, reporting & analytics, cloud hosting etc
  • Good understanding of any high-level programming language is important. Viz java, C#, .net etc.
  • Must be able to conceptualize, explain and white board business solution considering functional requirements of the customers
  • Must be able to translate business solution to high level technical approach and be equally comfortable working technical team to explain in their lingo
  • Must be able to understand end to end flow and the big picture to make sure that customer’s problems are addresses appropriately
  • Good architectural understanding of the tools and should be able to generate a mind map for the interconnected systems within Anchanto’s service modules
  • Assess the system architecture currently in place and work with developers to recommend solutions for improvements
  • Formulate and define business requirements, functional/non-functional requirements for system functionality based on both user needs and a good understanding of information technology, business processes, and industry requirements.
  • Remain up to date with product features and functionalities of Anchanto products with ability to provide demos to customers as necessary
  • Analyze business client needs, document requirements into a Business Requirement Document and prepare Functional Specifications for the Product and review the test cases and perform the UAT
  • Contribute to the analysis and drafting of business requirements and functional specifications, Use Case & user stories creation, prepare RTM(Requirement Traceability Matrix)
  • Writing and Reviewing BRDs, FSDs, working closely with Business and operations stakeholders for requirement analysis
  • Writing of Business Test Cases and support cross functional teams during the SIT & UAT with client
  • Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and Engineering teams.
  • Should be well versed with the SDLC cycle, familiar with using agile tools(JIRA, Confluence), quality and release control processes
  • Should have technical knowledge to be able to drive technical/Product related changes with the Product/Platform Engineering teams.
  • Should be able to feed inputs and status reports into management updates.

Who we are:

Enabling Simpler, Faster and Scalable eCommerce Operations, Our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

With headquarters in Singapore, a Global Product Engineering Centre in Pune, India and with strong local presence in the countries we do business in, Anchanto team numbers more than 300 employees worldwide serving 300+ customers worldwide. With rapidly growing customer base and constantly evolving needs of the market, we are looking to ramp up our engineering teams in Pune.

If you are looking to work with a fast-growing product company that offers to work on cutting edge technology, exhilarating & rewarding experience and excellent work-life balance, take a look at our various job openings.

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