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훌륭한 사후 구매 경험을 통해 고객을 유지해 보세요

시스템 전체와 통합되는 중앙 플랫폼을 통해 브랜드화 된 배송 추적, 맞춤형 커뮤니케이션 및 실시간 배송 추적을 제공합니다.

배송 추적 문의 감소:

실시간 추적 정보를 사전에 제공하여 고객 지원의 부담을 줄여보세요!

고객 충성도 향상:

배송 및 반품 과정 전반에 걸친 커뮤니케이션을 통해 고객 경험을 한 단계 발전시킵니다.

비즈니스 고민 미해결의 위험성

배송 현황 문의 관리 불가:

고객 지원이 늦어지면 배송 지연과 같은 상황 파악이 불가하며 혼란을 초래합니다.

브랜드 명성 하락:

추적 업데이트가 부정확하고 지연되면 고객이 좌절하고 온라인 등급이 저조해질 수 있습니다.

오류 증가:

수동 추적 방법은 오류를 초래하고 이는 결국 구매자들의 전반적인 구매 경험을 방해합니다.

비즈니스 확장 제한:

통신사와 지역을 쉽게 추가할 수 없는 것은 비즈니스 성장에 걸림돌이 될 수 있습니다.

Delivery, Implementation, customer support

매일 12시간 대기하는 고객 지원

지정 된 매니저

국가별 언어 지원

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"When we speak about e-commerce logistics, I think technology is essential. Anchanto has perfected a synchronous relation between e-commerce logistics and order management."

Natal Iman Ginting
Managing Director, Telkom Metra Logistics
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"Our business has grown from 30 to 6000 orders per day, thanks to Anchanto's powerful system and committed team."

Sultan Joson
CEO & Founder, Cloud Logic
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"Anchanto’s technology and teams will enable our pragmatic e-commerce vision and strategy, grow our sales across countries and categories, and onboard more brands while maintaining our quality and values at heart."

Mukesh Valiram
Executive Director, Valiram
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"Anchanto’s ready-made and powerful solutions, with most webstores and marketplaces pre-integrated, added to their ability to implement a customized solution were driving factors for us to select them to accompany Panasonic in the long term."

Jake Hirose
Managing Director, Panasonic Appliances Marketing APAC
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"We were lacking interface with a lot of e-commerce marketplace and platforms. With Anchanto solutions, we found a way to grow by building the founding blocks of our eCommerce ecosystem."

Lionel Berthe
Head of Asia-Pacific, Asendia
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"We can see all our inventory centrally which helps us prevent overselling and achieve a 24-hour delivery rate for 95% of our orders with Anchanto solutions."

Jovian Mandagie
Founder and Chief Executive Officer, Jovian
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"We were able to capture all the details from order processing until inventory and even the location of the stock. The processes are simplified, and the platforms are easy to use."

Jack Jung
Director, UrStore Sdn Bhd
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"With Anchanto we can serve a lot more product categories. Previously, we just focus on fashion, cosmetics, electronics, and household products. By now we are able to cater to the food industry as well."

Nadhra Fauzi
Co-founder and Director, TresGo
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"We grew from 4 to 60 employees, and started receiving updated information in real-time. We now manage 19 e-commerce stores with 4700+ SKUs online, and process 10K+ orders per month."

Xiao Yen Goh
Co-founder and Managing Director, Rurutiki
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"With Anchanto’s SaaS technology, we complete 97.5% order fulfillment within 48 hours with minimum manpower. Their system also supports our vision to achieve omnichannel retail."

Rudy Dong Chao
Head of E-commerce & International Business Units, Poney

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