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How to Master Post Purchase Experience as a Brand or Marketplace

How to Master Post Purchase Experience as a Brand or Marketplace

1. Introduction The post purchase phase is an emotional part of the online shopping experience. This is the stage of a sale where consumers lose control and visibility over what happens next. So, they are eager to know where their parcel has reached. The waiting period from the moment they click buy until they receive their purchase increases anticipation and excitement, and this is something you can capitalize on with through parcel tracking capabilities. According to a Global E-commerce Consumer Research Report [1], nearly 70% of consumers expect order tracking […]
6 Benefits E-commerce Brands Can Achieve With Digital Shelf Analytics

6 Benefits E-commerce Brands Can Achieve With Digital Shelf Analytics

1. Introduction In recent years, the world of e-commerce has witnessed a dramatic rise in popularity as a result, the e-commerce landscape has become a competitive arena with brands and retailers of all sizes. To truly comprehend the magnitude of the online retail competition in 2023, here are some astonishing figures to consider: 2 million businesses worldwide sell on Amazon [1] 1 million+ brands and retailers sell on Lazada [2] 18.3 million+ sellers have accounts on eBay [3] Beyond these, other major marketplaces across the globe are also seeing thousands […]
Exploring The Dynamics of the Middle Eastern E-commerce Industry

Exploring The Dynamics of the Middle Eastern E-commerce Industry

1. Introduction The Middle East is a booming e-commerce industry, with all the necessary ingredients for success. From its prime location to its business-friendly regulations and top-notch facilities, the region has it all – and that includes the perfect climate for e-commerce to flourish! With the increasing adoption of the internet and smartphones and a growing desire for convenient and flexible shopping experiences, the Middle Eastern e-commerce industry is skyrocketing at a dizzying pace. Revenue from the e-commerce market is expected to reach US$13.78 billion in 2023[1]. And across the […]
Top 4 Omnichannel Retail Challenges And Remedies: A Complete Guide + Case Studies

Top 4 Omnichannel Retail Challenges And Remedies: A Complete Guide + Case Studies

1. Introduction The potential of all retail channels is immense today. Instead of bouncing between online and offline, present-day consumers expect to have a consolidated experience with both retail channels. Eric Hazan[1], the Senior Managing Partner at McKinsey (Paris), has the same opinion as he says[2], “We are entering the world of “phygital”—physical and digital at the same time, where there is not a physical world or digital world in retail, but rather a completely connected one.” Here are some consumer statistics from a “Future of Retail” report[3] to prove […]
How To Stabilize 3PL Operations In E-commerce: Solutions You Can Count On

How To Stabilize 3PL Operations In E-commerce: Solutions You Can Count On

1. Introduction As a third-party logistics (3PL) company, you are at the heart of the e-commerce industry. Without your warehousing, inventory management, and order fulfillment services, e-commerce would still be a pipe dream or a costly affair available only to a few. The bridge you provide between virtual retailers and customers have helped e-commerce expand and your industry flourish. By 2028, the global third-party logistics market is expected to reach US$ 1,701.2 billion[1], at a CAGR of 8.26%. The result of this is the rising trend of globalization, which is […]
8 Smart E-commerce Strategies For A Successful Q4 + [Festive Sales Calendar]

8 Smart E-commerce Strategies For A Successful Q4 + [Festive Sales Calendar]

1. Introduction The holiday season or Q4 is the busiest time of the year for the retail industry across the globe. With festivities and celebrations coming up during the final 3 months of the year, consumers anticipate shopping festivals, mega sales, deals, promotions, and bargains so they can shop for gifts for family and friends. Businesses also enjoy this period as it helps them complete sales quotas before the year ends. For the longest time, the final quarter has been a profitable period for offline stores and now online retail […]
An E-commerce Enabler’s Guide: Solutions For Success + Case Studies

An E-commerce Enabler’s Guide: Solutions For Success + Case Studies

1. Introduction In the digital space, e-commerce is one of the fastest-growing sectors worldwide. Global online retail sales amounted to approximately US$ 4.9 trillion in 2021[1], and this figure is predicted to increase by 50% in 2025. As a result of this potential growth, more businesses are interested in e-commerce and are seeking e-commerce enablers to help them navigate this space. e-commerce offers retail businesses a broad range of opportunities. They can go across borders, reach individual customers, test new products, implement omnichannel retail, and more. But most businesses require […]
Every E-commerce Brand Challenge Ever + Recommended Tech Solutions

Every E-commerce Brand Challenge Ever + Recommended Tech Solutions

1. Introduction Most brands today are transforming their business models to include e-commerce as it’s no longer a business distinction but a standard for survival. Even established names like PepsiCo, Kraft Heinz, and Nike are focusing on retail in the digital space as it offers promising returns. Nike’s online sales grew by 36% in the first quarter of 2020 and the company is aiming to grow its direct-to-customer e-commerce sales from 30% to 50% in a short span, according to a McKinsey and Company report [1]. “The accelerated consumer shift […]
Top 10 Webstore Builders for E-commerce Businesses

Top 10 Webstore Builders for E-commerce Businesses

Introduction With an estimated 2.14 billion global digital buyers in 2021[1], online shopping has completely transformed the retail world. Brands and Retailers’ official web stores play a significant role in establishing a strong multichannel strategy. Not only do they help promote the company online and generate sales, they also offer a direct access to the shoppers, and enable businesses to build a trustworthy shopping experience with them. We bring you a comprehensive list of the top 10 webstore builders for e-commerce businesses (presented in alphabetical order) to help you identify […]
E-commerce Distribution: Challenges and Solutions + Case Studies

E-commerce Distribution: Challenges and Solutions + Case Studies

1. Introduction In just two years, the global e-commerce share (of the retail industry) jumped from 13.8% to 19.8%[1]. By 2025, this share is expected to reach 24.5%. This massive growth is powered by consumer demand for fast and convenient shopping experiences. To fulfill customer desires, product brands are moving towards B2C or D2C retail models. As a distributor for brands, you too must follow suit as these brands depend on your network and local availability to meet growing consumer needs for online retail and faster delivery. So the need […]
5 Challenges and Restrictions Holding Back Pharmaceutical Businesses in E-commerce + (Quick Fixes)

5 Challenges and Restrictions Holding Back Pharmaceutical Businesses in E-commerce + (Quick Fixes)

1. Introduction The pharmaceutical industry has significantly evolved over time with research and technological developments. At the same time, through experimentation and trials over the years, more potent cures, treatments, and drugs are now available, which have made the pharmaceutical business a multibillion-dollar industry. The global pharmaceutical market was valued at about $1.27 trillion[1], at the end of 2020. And it continues to grow as the latest research offers new remedies for prevailing ailments. Currently, the pharmaceutical market in the US is the largest in the world. It is worth $533.5 billion[2] in […]
6 Struggles E-commerce Businesses in Consumer Electronics Know Too Well + (Proven Solutions)

6 Struggles E-commerce Businesses in Consumer Electronics Know Too Well + (Proven Solutions)

1. Introduction Consumer electronics is a multibillion-dollar industry that’s changing lifestyles with technology. Given the spike in demand for electronic goods today, this market is expected to reach a valuation of $989.37 billion[1] by 2027. The top markets for consumer electronics[2] (based on revenue generated in the past) are China ($2.4 million), the US ($1.3 million), India ($48,197), Brazil ($48,014), Japan ($43,392), and Germany ($31,915). But the Asia Pacific market is the largest for consumer electronics as it is currently estimated at $2.6 billion[3]. 2. What is driving the growth of the consumer electronics […]
7 Reasons Why FMCG Brands and Warehouses in E-commerce Need Order and Inventory Software

7 Reasons Why FMCG Brands and Warehouses in E-commerce Need Order and Inventory Software

1. Introduction By 2025, the online market share of FMCG (fast-moving consumer goods) is expected to be 10%[1]. Though this number may appear small, it’s positive to see this offline-centric industry growing online. FMCG e-commerce is particularly doing well in China (25% FMCG e-commerce sales)[2], South Korea (24.4%), Taiwan (11.4%), Great Britain (11.4%), France (8.3%), and Japan (8.1%). In the Asia Pacific region, the spends on FMCG were up by 5%[3] in the first quarter, which is higher than the 3.4% increase seen in the first quarter of 2020. 2. What is driving […]
8 E-commerce Challenges Tech Can Solve In The Fashion And Apparel Industry

8 E-commerce Challenges Tech Can Solve In The Fashion And Apparel Industry

1. Introduction The fashion and apparel market segment is the biggest in B2C e-commerce. Its global size was valued at approximately $752.5 billion in 2020[1]. By the end of 2025, this e-commerce market is expected to reach $1.164,7 billion in value if it keeps growing at a compound annual growth rate (CAGR) of 9.1% per year. Much like the beauty and cosmetics industry, geographically, the consumption of fashion and apparel products is the largest in China ($284.3 billion in 2020)[2]. Following China is the US ($126.5 billion in 2020), the UK […]
10 Problems Holding Back E-commerce Businesses In Beauty And Cosmetics (And How To Solve Them)

10 Problems Holding Back E-commerce Businesses In Beauty And Cosmetics (And How To Solve Them)

1. Introduction Beauty and cosmetics is a resilient industry that has consumers hooked since time immemorable. Due to its popularity, the beauty and cosmetics industry was globally valued at $511 billion[1] in 2021. And by 2027, it is expected to reach $784.6 billion, if it keeps growing at a compound annual growth rate (CAGR) of 4.75% per year. 2. What is driving the growth of beauty and cosmetics brands and businesses? There are different driving forces behind the rising demand for cosmetics and beauty products. The three prominent ones are: a. Growing demand for […]
B2C Fulfillment Handbook: Everything B2B Businesses Need to Know Before Entering the B2C Arena

B2C Fulfillment Handbook: Everything B2B Businesses Need to Know Before Entering the B2C Arena

1. Introduction When it comes to fulfillment, two broad models come to mind: B2B and B2C. But with the explosion of the e-commerce market, B2C is currently at the forefront. And the big picture showcases a highly lucrative opportunity for warehouse operators and 3PLs (third-party logistics partners) with a B2C fulfillment model. A recent global 3PL market report claimed that the third-party logistics market[1] was valued at $1,032 billion in 2021 and will likely reach $1,656.7 billion by 2027. While another source suggests that the general warehousing and storage market[2] is expected […]
e-Warehouse Management System Explained: What It Is, How It Works and Why You Need One

e-Warehouse Management System Explained: What It Is, How It Works and Why You Need One

1. Introduction In recent years e-commerce demand has risen sharply[1] leading to bottlenecks in the supply chain for many industries. While the rising demand for online retail is an encouraging sign, reducing congestion in supply and fulfillment is the need of the hour. But, are warehousing and logistic providers equipped for this? Can they meet the growing appetite for online retail? Research by Forrester predicts that by 2025 online retail will account for 35% of all retail[2]. Based on this prediction, at least 64 million square feet of additional warehouse […]
Australia’s E-commerce Industry: Everything You Need to Know

Australia’s E-commerce Industry: Everything You Need to Know

1. Introduction With just over 10 million[1] households in Australia, e-commerce has reached roughly 91%[2] of them. E-commerce is here, and it’s only going to get bigger. But, how can you take advantage of Australia’s $37 billion[3] industry? You need to know everything about the Australian e-commerce industry. You’ll need to know the answer to questions like: What are the latest e-commerce trends in Australia? How can I succeed in the Australian e-commerce market? What are the top e-commerce marketplaces in Australia? First, let’s look at the future e-commerce trends in Australia. 2. […]
Catalog Management 101: A Complete Guide for your E-commerce Business

Catalog Management 101: A Complete Guide for your E-commerce Business

1. Introduction Unlike in offline retail, most online setups do not have sales executives to assist customers with their requirements. Shoppers depend on product catalogs to learn more about a brand’s offerings and to make their choices. Even if they intend to ultimately shop offline, approximately 81% of shoppers conduct online research[1] before making a purchase. This means product catalogs directly impact both e-commerce and traditional shopping experiences and are pivotal for better sales. To leverage product catalogs for the purpose of sales, it’s essential to optimize them with relevant […]
Top 50 Last-Mile Carriers in APAC

Top 50 Last-Mile Carriers in APAC

Introduction As the post-purchase experience becomes more and more important for shoppers, ‘last-mile’ delivery has become more critical than ever for online sellers. For example, with same-day or next-day delivery being considered a necessity, the logistics industry has changed fundamentally. In fact, last-mile delivery has become the most important aspect of the logistics industry today. Unsurprisingly, a report from Frost and Sullivan shows that an estimated 40% of total logistics cost is associated with the last-mile delivery. And considered the “backbone” of e-commerce, the last-mile market has become highly competitive […]
Top 40 Marketplaces in APAC

Top 40 Marketplaces in APAC

Introduction As the retail landscape shifts online, e-commerce has now become much more than an innovative idea. Considering the rate at which e-commerce is growing across the globe, 95% of all purchases are expected to be made online by the year 2040[1]. With shoppers looking for everything online, from essential goods to luxury items, being present on marketplaces has become non-negotiable for businesses. If you are planning to enter the APAC e-commerce market or wish to expand to newer sales channels, marketplaces are the best way to move forward. The […]
Order Management Systems 101-A Useful Guide to Selecting the Best for your Business

Order Management Systems 101-A Useful Guide to Selecting the Best for your Business

1. Introduction While consumers were initially apprehensive about online retail, reports today show that 2.14 billion people currently shop online[1]. That makes up 27.6% of the 7.74 billion people in the world, which is a dramatic increase in recent years. As more people grow comfortable shopping online, it becomes a preferred means of retail, and their expectations develop considerably, surging e-commerce growth within and across borders[2]. But, even though this is every retailer’s dream come true, coping with the level of demand across different e-commerce platforms and markets is easier […]
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